The Lounge Host Person is responsible for delivering a seamless and engaging guest arrival experience within a Wynn Las Vegas lounge environment. This role combines elevated hospitality with a dynamic, social atmosphere, ensuring efficient guest flow while providing attentive, personalized service.The Lounge Host serves as the first point of contact for guests and works closely with management, VIP services, and front-of-house teams to create a welcoming, high-energy, and polished environment consistent with Wynn’s service standards. Key ResponsibilitiesGuest Experience & ArrivalGreet guests with warmth, confidence, and professionalism, creating a strong first impressionMaintain an upbeat, engaging presence aligned with the social energy of the lounge environmentRecognize repeat and VIP guests and personalize interactions whenever possibleEnsure all arrivals and departures are handled with efficiency and attention to detail Reservations & Seating ManagementManage reservations, guest lists, and walk-in traffic in a fast-paced lounge settingCoordinate seating arrangements, bottle service tables, and high-demand areasMaintain accurate waitlists and communicate realistic wait timesStrategically manage floor flow to optimize both guest experience and revenue opportunities VIP & Guest RelationsAssist with VIP arrivals, special requests, celebrations, and hosted experiencesCommunicate guest preferences and special arrangements to service and management teamsProvide high-touch service for premium guests, ensuring expectations are met or exceededSupport service recovery with discretion and urgency when needed Atmosphere & Floor AwarenessMonitor lounge capacity, seating flow, and guest mix to maintain a balanced and enjoyable environmentCollaborate with management to adjust seating and pacing based on business levelsMaintain awareness of music, lighting, and overall lounge ambiance to align with brand standards Communication & Team CoordinationAct as a liaison between guests, servers, bartenders, and managementCommunicate seating updates, VIP activity, and guest needs in real timeWork collaboratively with security, nightlife, and service teams to ensure smooth operations Operational ResponsibilitiesMaintain organization and cleanliness of the host stand and entry areaEnsure menus, reservation platforms, and guest lists are current and accurateComplete all opening, closing, and side-work dutiesAttend pre-shift meetings to stay informed of events, VIP guests, and reservations Compliance & Brand StandardsAdhere to Wynn grooming, uniform, and presentation standards at all timesFollow all company policies, safety protocols, and local regulations (including ID verification where applicable)Maintain professionalism and discretion while representing the Wynn brand 
