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PRIMARY PURPOSE:As a Lead Hostperson , you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES:Greet and seat guest in gracious manner and distribute business among Food Servers equally
Assist in accepting reservations, if applicable; answer phone in hospitable manner and confirm with manager large party accommodations
Check billing status of casino, room, bill back, coupon and comp numbers to assist with closing check
Direct Food Server, Bus Person, and Runner in their work procedures and performance and assist them in their tasks as it relates to billing, guest request or guest information
Assist Assistant Manager in controlling intermission scheduling for all dining room staff and assure that they are properly relieved
Maintain complete knowledge of entire menu and proper food handling presentation and service
Arrange opening reports, floor plan and checks
Maintain proper supplies for the hostess stand and podium, clean and/or dust host stand, podium, and food and beverage menus, maintain and make copies and stock host/hostess folder
Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:Effectively present information in one-on-one and small group situations to guests and other employees of the organization, administrative abilities
Working knowledge of beverage and food service techniques
Working knowledge of all restaurant functions
Able to lead and mentor a team
Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
Ability to multi-task and work well in a fast paced, team-oriented environment
Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:High school diploma or equivalent
Work varied shifts, to include weekends and holidays
PREFERRED:One (1) year of experience as a Host Person in a fine dining/high volume establishment
Experience working in a similar resort setting
Location:Las Vegas, NevadaMGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com
