Description We are offering a contract to hire employment opportunity for a Return to Work Specialist. In this role, you will be instrumental in aiding injured employees to return to work safely and timely, while ensuring that the company meets its return-to-work obligations. Responsibilities:
Timely and accurate response to workers’ compensation Medical Only claims
Prepare a recovery and return to work plan for the employee based on customer scope of work
Consult with the employee, their supervisor, and others, informing them of roles and responsibilities
Create and send both verbal and written offers of modified duty to injured workers
Partner with WC Manager on claim milestones and return to work activity
Direct communication with injured workers, supervisor/managers, Claim Professionals, physicians, and Nurse Case Managers related to all return-to-work activities
Monitor the employee's recovery progress via Diary
Ensure that the return to work is safe and medically suitable
Advise managers and supervisors on matters relating to WC identifying accommodations
Keep confidential case notes and records in Salesforce and update on a regular basis
Keep injury and recovery at work statistics via Salesforce
Complete Wage Statements and other regulatory return to work documents
Handle intake of all Self-Care Triage claims
Create and ensure the posting of WC Panels
Handle information and reports while maintaining strict confidentiality.
Manage regular preparation of relevant management reports.
Respond to worker’s compensation questions from company leadership, former employees, insurance carrier, claims administration vendors, representatives, and government agencies in a timely manner.
Properly document and maintain worker’s compensation claims activities, documents, interactions, and related materials in designated applications.
Requirements
Proven experience in a similar role as a Workers Compensation Specialist in the cleaning industry
Proficiency in ADP - Financial Services and ADP Workforce Now
Familiarity with Ceridian and Cisco Webex Meetings
Proficient in CRM systems
Experience in auditing, benefit functions, claim administration, and COBRA administration
Excellent communication skills, both written and verbal
Ability to handle sensitive and confidential information with discretion
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Knowledge of workers' compensation laws and regulations
Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
This role requires the successful applicant to be situated within the Mountain Standard Time Zone (MST) or Pacific Standard Time Zone (PST). We appreciate your understanding in this specific requirement due to scheduling and operational needs.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
