service tech.
las vegas , nevada (remote)
posted today
job detailssummary
$55,000 - $65,000 per year
permanent
high school
category personal care and service occupations
referenceAB4610802
job detailsWe are seeking a Field Services Specialist to join our expanding installation team in Las Vegas, primarily supporting the Clark County School System and surrounding areas. In this role, you will ensure our IoT platform remains fully operational, providing onsite support, and fostering confidence among end users and administrators in utilizing our services effectively.The Field Service Specialist will play a key role in engaging with customer site leaders across Operations, IT, and Facilities to resolve issues, manage inventory, and support the seamless integration of platforms. Additionally, you'll collaborate closely with our Customer Success, Command Center, and Product teams to ensure optimal customer experience and continuous platform improvement. If you are interested please !salary: $55,000 - $65,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities
Engage Operations, IT, and Facilities leaders at customer sites to resolve IoT platform issues that arise from time-to-time
Assist Warehouse team with inventory management ensuring company assets are recovered from installers and returned in a timely manner
Provide Partner training and management as needed to ensure the installer base is up to date on product development and capable of supporting the customer base
Partner with the Customer Success and Command Center teams to coordinate adjustments and provide a seamless support experience to the customer between remote and onsite activities
Bring feedback about the CrisisAlert and ContactAlert platforms to the product development and product management teams
Utilize internal Centegix systems to manage customer related activities. Leverage systems to provide timely updates to internal customers in Customer Onboarding, Customer Success, and Command Center teams
Leverage the Installer Application to make changes to the CrisisAlert and ContactAlert platforms
Assist with change, add or RMA questions and orders
Support training opportunities with customers to drive usage and adoption of CENTEGIX platforms and services
Engage administrators and end users, where possible, to generate feedback on the platform and verbatims to leverage in marketing activities
The essential functions of this role include:
working in a smoke free environment
manual lifting up to 25lbs
standing for 4 hours at one time
working up to 4 hrs of overtime per week
Skills
Inspecting
Blueprint Reading
Mechanical Maintenance
Electronic Maintenance
Inspection
Basic Computer Skills
Basic Software Skills
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.KCkevin cornelius
+1 702 451 9355 (tel:+1 702 451 9355)
kevin.cornelius@randstadusa.com
