ResponsibilitiesEnsure all facility safety rules and regulations are followed and all violations are reported immediatelyPromote good housekeeping of the facility and adherence to the 5s programAssist in driving the facility Safety Audits, Weekly Zone walks and Quality audit programsPerform all technical job duties which include releasing daily work to the picking associates and setting them up in the EWM system.Ensure compliance of handling special identified customer processing requests via e-mailsPreparing waves for processing by prioritizing orders and consolidating wavesEvaluate barriers and communicate with coordinators and coachesMinimize and track out of work situations for the picking teamEnsure completion of all waves within 3 hoursPartner with Coordinators to address all problem piles in the picking area by end of shiftUpdate all tracking logs, boards, audits, emails, and checklists dailyAssist with the error logs and various reports to monitor status of pending ordersTake action on processing incomplete orders within the designated time metricEscalate any system problems which affect work flowEnsure proper flow by partnering with the shipping department, this includes releasing to the small parcel area, LTL lines, sortation loop, and packing areaWork as a member of a team, accomplish team goals and operational objectivesAssist Department Coordinators toward analyzing and detecting problems and work toward their ultimate solutionWork in production when neededPerform all other duties as assigned QualificationsHigh School Graduate or General Education Degree (GED) is requiredMinimum of 1 year of related warehouse experience is requiredProficient in Microsoft Office programs (Outlook, Word, Excel)Excellent written and verbal communication skills as well as the ability to deal with all levels of staff, customers, suppliers, and operationsAbility to prioritize and achieve objectives in a fast-paced environmentHigh degree of credibilityDemonstrated success handling multiple priorities and multi-taskingAbility to influence others to perform their jobs effectively and to be responsible for making decisionsAbility to use thinking and reasoning to problem solveAbility to utilize the available time to organize and complete work within given deadlines
