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Position Summary:
Our Assistant General Manager is an extension of the General Manager. They help set the standard for the entire operation and assist in the daily supervision of restaurant operations.
Duties & Responsibilities:
-Manages and oversees entire restaurant operation alongside the General Manager.
-Delivers exemplary hospitality for internal and external guests.
-Responds quickly and compassionately to customer questions and concerns.
-Coordinate with the chefs to plan new and update existing menu items.
-Coordinate with marketing, sales, and events departments to plan and execute strategies to build business.
-Communicate with the kitchen and staff to expedite their order and ensure prompt service.
-Organize and supervise shifts.
-Manage and lead staff.
-Maintains staffing pars by interviewing and hiring accordingly in conjunction with General Manager.
-Monitors staff performance through ongoing team & individual feedback through evaluation, coaching, counseling, and progressive discipline.
-Estimate consumption, forecast requirements, and maintain inventory.
-Manages restaurant supplies and submits orders.
-Control costs and minimize waste.
-Nurture the flow of service and positive working environment.
-Monitor operations and initiate corrective actions.
-Implement innovative strategies to improve productivity and sales.
-Educates self with full understanding of all food and beverage products.
-Any other duties assigned.
Physical Requirements:
-Must be able to stand, walk, lift, and bend for extended periods of time.
-Must be able to bend and lift up to 40 lbs.
-Role may include job duties or tasks requiring repetitive motions.
-Exposure to hot kitchen elements or cleaning materials.
Skills / Experience:
-At least three (3) years of experience as an Assistant General Manager or similar role.
-At least five (5) years of experience in customer service management.
-Extensive food and wine knowledge.
-Familiarity with restaurant management software.
-Strong leadership, motivational and people skills.
-Good financial management skills
-Critical thinker and problem-solving skills.
-Good time-management skills.
-Great interpersonal and communication skills.
-Bachelor’s degree in business administration, hospitality, or related field preferred.
-Ability to work a flexible schedule including evenings, weekends and holidays when required.
-Must have SNHD Food Handlers card and TAM Card up to date.
MWLV LLC is an equal employment employer.
