Host
Job Description
About Flanker Kitchen + Sports Bar
Carver Road Hospitality debuts Flanker Kitchen + Sports Bar at Mandalay Bay Resort & Casino. Steps from the walkway to Allegiant Stadium, the 8,445-square-foot destination is a dynamic fan, dining, and drinking experience. The menu of enhanced American classics features scratch burgers, sliders, shareable tacos, and a healthy selection of salads and bowls. A full beverage program includes signature cocktails and a vast selection of draft and bottled beer. Flanker is perfect for group dining and events with its highly customizable environments including a main dining room, bar and lounge, three private dining suites accommodating 20, 40, or 60 guests, a private 20-seat karaoke room, and a 24-seat dining patio.
Position Summary
The Host is responsible for guiding guests to their appropriate tables while making them feel welcome and responding to any inquiries. Interacts with guests, employees and supervisors in a polite, respectful and courteous manner.
Duties and Responsibilities
Maintain professional appearance standards as directed in the Employee Handbook.
Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.
Maintains the general cleanliness and orderliness of the entrance area.
Protects establishment, guests and employees by adhering to Department of Health and company sanitation standards.
Actively takes and processes reservations for guests.
Calls guests to confirm upcoming reservations. (where applicable).
Assists with incoming calls and answering questions from guests.
Responsible for checking guests’ coats and other belongings (where applicable).
Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management.
Responsible for making sure all menus are organized with current menus.
Reports all breakage, damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Updates knowledge by participating in staff training opportunities.
Portrays a positive and professional attitude.
Works as part of a team and provides help and support to all employees.
Our Ideal Candidate:
Previous host/hospitality experience.
Experience in a high-volume restaurant/lounge.
Must be able to stand, lift and bend for extended periods of time.
Must be able to bend and lift to 50 lbs.
Role may include job duties or tasks requiring repetitive motion.
Exposure to hot kitchen elements or cleaning materials.
Must be able to work and remain focused in a fast-paced and ever-changing environment.
Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
As an important member of our team, you’ll be eligible for:
Health, Dental, and Vision insurance
Competitive Pay
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.
