Under the direction of the Branch Manager provides positive first impression to clients, customers, coworkers and the general public. This position is responsible for general administrative, coordination and clerical support to the Branch Office and Staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Operate telephone switchboard; must answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets, bank deposits, and other documents.
Dispense Personal Protective Equipment, paychecks, and job applications as appropriate. Hold initial employee orientation, including the presentation of the safety video. Answer applicants’ questions.
Dispense and track employee time cards.
Greet persons entering the office, determine nature and purpose of visit, and direct or escort them to specific destinations.
Hear and resolve complaints from clients, temporary employees, and the general public.
File and maintain records, including the set-up of files for new clients.
Transmit information or documents to clients, using computer, mail, or facsimile machine.
Assist with recruitments and job placements as needed.
Provide administrative or other support to Account Executives/Sales Team on request.
Provide information about the Company and/or services provided.
Maintain a positive image in the reception area by keeping a neat, clean and orderly work space.
EDUCATION and/or EXPERIENCE
Must have a minimum of two (2) years experience in progressively responsible administrative business positions.
Experience in a recruiting related industry a plus.
Demonstrated strong interpersonal skills required.
Demonstrated excellence in time management and organizational skills.
Strong written and verbal communication skills required.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to read and comprehend instructions, short correspondence and memos.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
