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POSITION SUMMARY:
The Security provides security and protection for guests, employees and the property. Maintains crowd control, prevents theft, and discourages altercations in a high volume atmosphere. The Security works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times.
REQUIREMENTS:
Minimum of 2 years of experienced Security.
Proof of eligibility to work in the United States
Valid Driver's License
21+ years of age
Maintain a professional, neat and well-groomed appearance adhering to Company standards
Possession of / or ability to possess a valid alcohol awareness card (TAM Card) and LVMPD Non- Gaming Sheriffs Card
GUEST SERVICE REQUIREMENTS:
Provide a friendly, personal demeanor with a willingness to interact
Provide professional and friendly guest services
Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times
SAFETY REQUIREMENTS:
Ability to work safely and prevent personal injury
Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions
Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
Comply with all state and federal liquor laws
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Provides security and protection for our guests, employees, and company property
Upholds law and order in the hotel in conjunction with local law enforcement
Administers first aid and assists injured guests or employees
Ensures that proper authorities are contacted
Remains alert for any suspicious persons or activities
Reports any safety hazards immediately to Maintenance and/or Management
Answers all guest questions and furnishes detailed information on casino facilities, attractions, retail shops, and food and beverage locations
Follows radio communication procedures and corresponding codes
Reacts professionally and rationally in emergency and pressure situations
Restrains intoxicated, disorderly, or insubordinate guests and alerts management immediately
Follows the established procedures for escorting and assisting necessary employees to cash control
Communicates professionally with all management
Promotes and practices safety awareness and behavior, adhering to all safety standards
Directs emergency vehicles when called upon
Assists and/ or completes additional tasks as assigned
WORKING KNOWLEDGE REQUIREMENTS:
Guest Relations
Proper lifting techniques
Good working knowledge of common safety hazards and precautions to establish a safe work environment
Knowledge of radio communication procedures and corresponding codes
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must have good positive energy to make it through the day
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be fluent in both written and spoken English language
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 50 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, and smell
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Involves constant public contact
Work may be performed in small areas and varying conditions of noise level, temperature, lighting and air quality.
Must be able to work both inside and outside during all times of the year as needed based on business volumes
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume
Work varied shifts to include days, nights, weekends and holidays
EQUAL EMPLOYMENT OPPORTUNITY
Luna Lounge is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.
