Call Liza at 281-612-1870 for more info or CLICK HERE apply direct now!
We are looking for people that would embrace and be very comfortable in being a technical trouble shooter and learn to be a virtual driver
In this role, you will oversee various initiatives and strive to achieve team goals. This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations. We’re looking for proactive, positive and team-oriented individuals who are motivated.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Schedule: 8:30am - 4pm Sun-Wed (32 hours) OR Thurs-Sat (24 hours)
4:30pm - 12am Sun-Wed (32 hours) OR Thurs-Sat (24 hours)
Training for the Sun-Wed shift will be Mon-Wed, 3 days instead of 4
As a Recovery Driver and troubleshooter you'll:
Effectively monitor autonomous vehicle operations.
Respond to and manage critical mission needs.
Assist the fleet of vehicles by providing remote guidance in complex situations.
Assist with testing and data collection.
Work closely with SW, QA and UX to improve the Tele Ops Interface.
Willingness to work flexible shift hours.
Requirements
Excellent driving history with no criminal history
Exceptional verbal communication and active listening skills
Experience in high-stress situations, including knowledge of de-escalation techniques
Fast-paced work environment experience
Possess a customer service mindset and helpfulness
Must be able to:
Use radio communication systems
Use mobile applications
Sit in a vehicle for long hours
Travel to different company sites for training
Listen effectively, follow instructions and act promptly given instructions via radio communications
Drive a vehicle in heavy traffic, assertively
Follow navigation instructions exactly per in-vehicle systems
Follow processes exactly as outlined and take initiative to execute
Nice to Have:
Previous experience in any of the following:
Military, first responder, and/or transportation, Ride Share, or roadside
Bilingual skills
Benefits:
Pre-tax commuter benefits
Employer Subsidized healthcare benefits
Flexible Spending Account for healthcare-related costs
Agency covers all costs for short and long term disability and life insurance
401k package