TSD is proud to serve the community we call home. We remain unique in our industry as a local, independent operator maintaining a neighborly approach for the safe, responsible, and efficient collection and processing of solid waste. We focus on excellent service and strive for pragmatic innovation in meeting the demands of our exceptional environment and changing industry.
We are seeking a friendly and professional Customer Service Representative to join our team in Northwest Reno. To excel in this role, you'll be customer-centric, detail driven, and an efficient communicator with a passion for creating positive experiences.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving issues via phone and email.
Maintain accurate records through data entry and documentation of customer interactions.
Utilize effective communication skills to ensure a positive customer experience.
Assist clients with product information and service inquiries, demonstrating strong client service abilities.
Collaborate with team members to enhance service delivery and efficiency.
Qualifications:
Proficient in English with strong communication skills
2+ years' experience in customer support and client services
Excellent phone etiquette and customer service abilities
Familiarity with Microsoft Office and general computer skills
Experience in outbound calling and call center environments
Tying proficiency and attention to detail
Pay: $19.00 - $22.00 per hour, DOE
Full-Time
Day Shift 8:00 am - 4:30 pm
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
We are an equal opportunity employer and not discriminate against any applicant for employment on the basis of race, color, national origin, religion, gender, age, veteran status, sexual orientation, marital status or disability.
