Immediate opening for a Customer Service Representative/Billing Specialist.
The shift will be 8 AM to 5 PM, Monday through Friday.
Knowledge, skills, and abilities.
Good customer service skills to meet and exceed customer expectations; acts in a professional, courteous, and cooperative manner towards customers and co-workers; works with a sense of honesty and trustworthiness.
Effective time management skills are essential to ensure that assigned responsibilities are completed efficiently and safely.
Demonstrates good follow-through ability, adhering to work schedules and addressing challenges as they arise.
Ability to adhere to company policies and rules set forth; promotes the company's safety standards; does not take inappropriate risks.
Maintains a feeling of pride in work; strives to achieve all goals.
Job Responsibilities
Answering customers' calls and emails. Dispatch calls to the appropriate associate.
Manages and streamlines the billing process, ensuring accurate invoicing, payment processing, and account reconciliation, while also resolving billing issues and communicating effectively with clients. Handle daily receivables, posting to customer accounts. Assist customers with questions and concerns regarding their billing and payment issues.
Prepare, update, and dispense the monthly, weekly, and quarterly invoices.
Expected hours: 40 per week.
Pay $20.00-$22.00 per hour.
Benefits:
After 90 days
Dental insurance
Health insurance
vision insurance
4 paid holidays
After 1 year
40 hours of paid time off
401(K)
401(K) matching
