Scope of Position: To provide superior customer service through strong working knowledge of the U.S. Harmonized Tariff Schedule, General Notes, and Explanatory Notes to the Tariff with specific needs and requirements of the client.  Continually seek opportunities for service enhancement and improved tactical coordination within Expeditors’ and customer’s organizations.  Ensure all tasks for specified role (but are not limited to) are performed timely at the highest level of efficiency and productivity, while meeting and exceeding expectations. Major Duties and Responsibilities: ComplianceUnderstand customer’s business strategy and our role with the customerUtilize customer’s systems/tools to classify parts for U.S. imports (but not limited to) on behalf of the customer based on product descriptions provided by the clientBasic Understanding of the U.S. Customs Harmonized Tariff Code. This position has major emphasis to Chapters 61 and 62 for Textiles and Apparel, Chapters 42 for classification of accessories, & Chapter 64 FootwearKnowledge/Understanding of Canada & European Union (EU/UK) Tariff Schedules (preferred but not required)Identify and obtain correct description information necessary to decipher appropriate classification for partsWork with customer’s Production Team to provide classification advice during Line Reviews, as necessaryMaintain effective working relationships and communication with all key contacts  (locally, regionally, or internationally) as needed within the customer’s and/or Expeditors’ organizations, as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processesContinually seek improvement in procedures and services to create more efficient and cost effective operations for Expeditors and the customerMaintain regular communication with peers, Supervisor, Branch Account Managers, and/or Compliance Manager to gain and share knowledge of best practices and common challenges/opportunitiesSupport local implementation of new initiativesBe dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion and sacrifice, and an obsession with the fundamental details of running the businessWorks with Supervisor to effectively resolve delays that are outside of his/her controlCommunicate to Supervisor, Global Account Management, and/or Compliance Manager of Pre-class updates/conditions which will impact performanceInformationCommunicate effectively with the customer for question(s) regarding the interpretation of the product description(s) and its HTS code(s)Navigate customer’s systems to find information necessary to classifyTrainingBe available to train others as needed within various product lines that are specific to his/her roleMandatory 52 hours of meaningful training Workdays are Monday through Friday
