IT TECHNICIAN 6 APPROXIMATE ANNUAL SALARY - $60,635.52 to $90,180.72 PAY GRADE: 36 For more information on benefit and retirement programs, please see the sections below.In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.JOB INFORMATION Work Type: A Permanent, full time vacancyDepartment: Health and Human Services (http://dhhs.nv.gov/) Division: Welfare and Supportive Services Division Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson Job Class Code: 07.928 RECRUITMENT INFORMATION Announcement Number: 47133 Open to all qualified persons. Posted 04/17/2024 Close Date: 05/01/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 13 Days 22 Hrs 3 Mins The PositionInformation Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others.The incumbent will be an integral member of the Office support team which is responsible for upgrading, troubleshooting, repairing, or replacing software and hardware components on workstations such as adding memory, swapping hard disk drives and monitors; attaching peripherals; and configuring and installing desktop applications for optimum performance; configuration of user accounts email accounts, interviewing users to identify needs and resolve workstation issues; assisting users by troubleshooting and resolving help requests as well as providing introductory and ongoing training to workstation users; participating in the research of hardware and software components for procurement according to agency policies and procedures, evaluating products in terms of agency needs, and making purchase recommendations to management. In addition, they will aid other teams in IT as necessary and appropriate, as an example provide direct support to Telco systems when instructed by the Telco team. While not a supervisor this position is a lead and is expected to mentor and provide support to junior staff. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLETo see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/ClassSpecifications-70/ To Qualify:In order to be qualified, you must meet the following requirements:Education and Experience (Minimum Qualifications)Graduation from high school or equivalent education and three years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software; OR one year of experience as an IT Technician V in Nevada State service; OR an equivalent combination of education and experience.Special RequirementsA pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment1) Describe your experience upgrading, troubleshooting, repairing, or replacing software and hardware components.2) Describe your experience with imaging software.INFORMATIONAL LINKS For more information about state employment, visit the following:Division of Human Resource Management: http://hr.nv.govPublic Employees Retirement System: http://www.nvpers.orgPublic Employees Benefits Program: http://pebp.state.nv.usMore Benefits Information: http://nvjobs.nv.gov/Applicants/EBREFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:Email Direct Inquiries or Correspondence to:Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868 To begin the application process, click on the Apply button. Click Cancel to return to the previous page.
