Primary Responsibilities:Supervise, train, and mentor Lab Technicians to ensure testing accuracy, consistency, and efficiency.Oversee laboratory operations, including sample testing, data recording, and equipment calibration and consumable inventory management.Review and analyze quality test results to ensure compliance with customer requirements, company standards, and regulatory guidelines.Collaborate with production teams to address quality concerns, investigate nonconformities, and recommend corrective actions.Assist in investigating quality complaints from customers, determining root causes, and implementing preventive measures.Maintain and enforce quality documentation, including test records, SOPs, and certifications.Lead internal audits, support external audits, and ensure readiness for customer visits.Drive continuous improvement initiatives to enhance product quality, reduce variability, and improve lab processes.Ensure a safe and organized lab environment in accordance with safety and environmental regulations.Other duties as assigned.
