Purpose: Responsible for leading the daily operations of the restaurant and bar, delivering exceptional guest experiences, driving revenue, ensuring compliance, and leading the team in line with Radisson RED Auckland standards.ConstituentsHotel OwnersEmployeesGuestsGeneral ManagerVendorsIndicators of SuccessGuest satisfaction ≥90%Revenue and labour targets achievedFood & beverage cost within budgetBrand audit complianceStrong team engagementHealth, safety and licensing complianceAreas of ResponsibilityLeadershipLead, coach and develop restaurant and bar teamPrepare rosters and manage performanceOperationsOversee daily restaurant and bar operationsManage Bar operations, including stock take and ordersEnsure quality service and brand standardsCoordinate with kitchen and eventsFinancialControl labour, food and beverage costsManage stocktakes and revenue opportunitiesComplianceEnsure NZ food safety, liquor licensing and H&S compliance
