Front Office Team Leader

Front Office Team Leader

10 Dec 2024
New Hampshire, Auckland 00000 Auckland USA

Front Office Team Leader

LOOKING TO CHANGE THE GAME?Pullman Auckland is looking for a talented and passionate Front Office Team Leader wishing to take the next step up in one’s career and use their talent to create a vibrant culture within the Front Office team at the largest Accor property in New Zealand.Job DescriptionPLAY TO YOUR STRENGTHSCoaching the team to ensure that every member is confident in providing valuable insider information about tourist attractions and restaurants to hotel guestsAssist in the hotel Front Office OperationsEstablish on-going On the Job Training within the department to meet brand and service essentials, using department procedure manuals as a base for all service procedures and training.Assisting in recruitment activities, seeking staff who are passionate and have a natural inclination towards customer focused service.

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