We're seeking a talented individual for the role of Senior Manager, Consulting Delivery Lead based in Auckland.This role, reporting into the Senior Director of Consulting Delivery, resides within the Visa Consulting and Analytics (VCA) team and will manage the execution of VCA client engagements across New Zealand and South Pacific.Ideally the candidate will bring broad consulting expertise (rather than specialised IT or technical consulting experience) and possess deep experience within the payments and financial services industry.Team SummaryVCA serves Visa's clients (including card issuers, acquirers, and merchants) across a broad range of opportunities designed to enhance their payments offerings, capabilities and business. Drawing on our expertise in global payments, technology, data, marketing, and operations, VCA drives high impact and tangible financial results for our clients.VCA provides a comprehensive range of consulting services and payments solutions to our clients in Australia, New Zealand & the South Pacific, that address unique challenges in areas such as strategic growth, portfolio optimization, profitability, risk management, payments technology and customer experience.The RoleWe are currently recruiting for a Senior Manager to lead and grow the New Zealand & South Pacific (NZSP) Consulting Delivery team.The Senior Manager will partner with VCA’s Client Advisory leads to identify, design and deliver a broad range of consulting engagements that deliver exceptional value to Visa’s clients across NZSP.Leading a small team of consultants based in Auckland, the Senior Manager will also play a critical role to connect with the broader VCA Consulting Delivery team based in Australia to source and coordinate the required skills, expertise and resources to deliver projects across NZSP.ResponsibilitiesPartner with VCA Client Advisory leads on account planning to identify, design and deliver a broad range of consulting engagements.Management of NZSP Consulting delivery team and project delivery pipelineMarket and client knowledge sharing across the AuNZSP VCA Consulting Delivery team, to help identify opportunities and build the pipeline for each practice areaPrepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, pricing roles and responsibilities.Oversee project setup ensuring clearly defined roles and responsibilities, contracting documentation, stakeholder engagement, interview guides and client data requirementsDesign and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly and at times support implementation at the client onsiteSupport and coaching to Delivery Managers (includes direct line management or through project delivery)Personal responsibility for the delivery of projects within domain of expertise  e.g strategy engagementsQuality control, ensuring consistent, high quality deliverables for all projectsKnowledge sharing including case studies or methodologies that drive sales and delivery efficiency.More generally:Create, develop and maintain VCA IP and consulting offeringsContinuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practice
