The Cannabis Business Services Account Manager for the NYC Business Solutions Bronx Center is responsible for contributing to the day-to-day operations of the Center as well as helping the Center to deliver high-quality services to help small businesses start, operate, and expand. Specifically, the Cannabis Business Services Account Manager manages the administrative and support services that are the core of the Center’s daily operation. This work includes assessing the potential of entrepreneurs to start their Cannabis business, answering questions regarding licenses and permits, and pre-screening clients for the NYC Business Solutions set of services.A Cannabis Services Account Manager is responsible for the following: Greeting incoming clients and calls, providing information on the set of NYC Business Solutions services, and answering questions from entrepreneurs and other visitors.
Collaborating with a team to deliver the NYC Business Solutions set of services, which is designed to help start-up entrepreneurs start, operate, and expand their businesses in New York City.
Reviewing and writing business plans.Conduct outreach to identify customers interested in opening a cannabis business. Connect customers to business services as outlined below but not limited to: Business planning, including review of business plans and technical assistance in developing marketing strategies and financial projections. Plan Business Education workshops and seminars on topics relevant to business development Referrals to coaching and other partner and SBS services.  Registering and/or certifying their business  Eligibility recommendation for cannabis licensing Applying for appropriate cannabis license and/or permits Accessing Financing and Legal Assistance.Provide information and technical assistance for NYC and NYS regulations and cannabis licensing programs as they become available. Enter data for Customers served into SBS CRM – Dynamics All services should be entered in Dynamics with Cannabis program designation as instructed by SBS. Conduct regular follow-ups with customers to improve the quality of center service delivery and customer satisfaction. Other tasks and duties that support the Center and entrepreneurs, as assigned.  
