About the RoleJoin TOMRA’s mission to transform recycling through smart technology.As a Field Service Technician, you'll play a key role in keeping our innovative Reverse Vending Machines (RVMs) and bulk processing systems operating at peak performance across Sydney.This hands-on role focuses on automation, diagnostics, and equipment performance, working with advanced technologies including ultrasonic sensors, conveyors, automated pneumatic sorting systems, communication networks, and control systems. You'll troubleshoot issues, perform preventative maintenance, and help ensure our technology delivers a seamless recycling experience for customers and communities.This field-based role involves daily travel to customer sites, so a valid driver's licence, maintaining a good driver history and willingness to travel are essential.This is a highly autonomous role suited to someone who enjoys problem-solving, working independently, and taking ownership of outcomes. The position operates on a rotating roster that includes one in three weekends.Background checks for this role include a driver history report, police check, references, and pre-employment medical, including drug and alcohol testing.Work van, etag, fuel card, laptop, mobile phone and all work tools are supplied.Key ResponsibilitiesPerform preventative maintenance and servicing on TOMRA's automated recycling equipmentDiagnose and resolve mechanical, electrical, automation, sensor, and communication system issuesInstall and commission Reverse Vending Machines and bulk processing systems at new customer sitesMonitor equipment performance and identify opportunities to improve uptime and reliabilityComplete service reports and document maintenance activities and fault resolutionsDeliver exceptional customer service and technical support to site partnersCollaborate with internal teams to support continuous product and process improvementsConduct routine inspections, cleaning, and upkeep to ensure equipment operates safely and efficiently
