Nestled in the heart of the Snowy Mountains, Oaks Lake Crackenback Resort offers a unique lifestyle and career opportunity. We are seeking an experienced General Manager to lead our team, drive operational excellence, and deliver exceptional guest experiences at this iconic property.About the role:
As General Manager, you will oversee the day-to-day operations, financial performance, and presentation of the resort. You’ll lead, mentor, and develop a high-performing team, ensuring profitability, customer service, and the highest standards across accommodation, food & beverage, and property presentation.Key responsibilities:Lead overall resort operations to achieve financial, guest satisfaction, and operational goals.Drive a culture of exceptional guest service and team development.Oversee financial performance including P&L, budgets, and reporting.Ensure property standards, maintenance, and presentation are consistently met.Champion workplace health, safety, and sustainability initiatives.
