Distribution Operations is an organization within Versant Media providing technical and operational services across the complete Versant content management, fulfillment and distribution ecosystem. We ensure that each of our networks, shows and unique content are reliably delivered to every screen around the world 24/7/365. We manage a best-in-class operation, leading the industry with our scalable, reliable operation.The Technical Operations’ team in Englewood Cliffs, NJ manages playout and monitoring for Versant’s Cable Sports, News, Entertainment and International channels. The Operations Supervisors are true subject matter experts in a dynamic broadcast environment. Operations Supervisors drive 99.999% on-air reliability for all channels and work as a team to get compelling content to viewing platforms across the world.Job DutiesSupervise a shift of on-air cable operations for Versant networks (including all distribution channels) and streaming events.Monitor and maintain satellite, fiber, and terrestrial distribution, and cloud-based streamsEnsure the reliability of on-air schedules in a fast-paced environment, and work to maintain 99.999% on-air availability and reliability for all channelsManage daily maintenance events in the NOCEnsure proper scheduling and supervise a shift of technical operators in live and taped events across Sports, News, & Entertainment channels.Facilitate day-of-air issue resolution between all Versant departments (including Sales Ops, Engineering, Programming, On-Air Scheduling and Promotions)Act as the point of contact to brand leaders to coordinate daily schedules and broadcast executionLead operational triaging and documentation for issues affecting the on-air operationDevelop and distribute detailed scheduling plans and transmission information for live eventsMaintain and assist in the creation of new SOPs and GuidelinesPerform live event transmission tasks including video ipath routing, satellite tunings, fax-through and fiber bookingsLead the execution of live events on all Sports, News, and Entertainment networks such as Olympics, E! Red Carpets, WWE Smackdown, Golf, and Premiere League soccerManage the execution and decision-making for all live events, including in-event issue resolution and off-air adjustments, including, but not limited to schedule slides, join in progress and leave in progress.Serve as decision-maker for the execution of all contingency situations for live eventsServe as the point of contact for same-day Record/Turnarounds process to ensure reliable records and playbacksAssist with project management related to operational improvementsContinue to exceed expectations in on-air reliability and customer service for all NOC clientele
