The Post Support Tech will perform a variety of operational and technical functions in support of longform and short-form post production for domestic and international workflows. These services will encompass enterprise-wide marketing supply chain, process-building, documentation, workflow rollout, media prep, content ingest, delivery tasks, graphic support, finishing editing services as necessary, L1 support for all operational workflows and finishing workflows, media management for post and Avid storage-based workflows, as well as administrative functions for the Post Production Department.Responsibilities:Provide L1 support for both remote and local editors, and Post Production staffSupports multiple products across the Marketing Supply Chain including all that encompasses the Edit environment, (Avid, Adobe), Frame.io (review and approval platform) and Airtable (workflow automation and spreadsheet tool)Support of MAM/DAM tools (PMAM and Orange Logic)Active development of workflow design in partnership with Post Management, Engineering and Workflow teamAutomation workflow - profile building and application supportOnboarding to the VDI for Tech Ops and brand/client usersWork with Engineering to properly troubleshoot and escalate technical issuesFacilitate the finishing process supporting color-correction and audio mixMachine Learning/AI and Post (remote edit/graphics) workflowsMedia management support for Post workflows, as well as all enterprise brand marketing clientsFinishing renders for snipes, program, and promo graphicsTest and implement transcode workflows for upload to various delivery platformsArchiving contentClient satisfaction
