Summary:  100% IN OFFICE POSITIONThe Systems Support Specialist role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.
. Responsibilities:Manage servers, including e-mail, printers, and backup servers and their associated operating systems and software.Manage anti-virus and intrusion detection solutions.Complies and follows Bank Secrecy Act regulations.Assist in managing all network hardware and equipment, including routers, switches, hubs, and UPS’s.Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.Ensure network connectivity of all workstations.Administer all equipment, hardware and software upgrades.Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.Administer and maintain end user accounts, permissions, and access rights.Perform server and security audits.Perform system backups and recovery.Assist with hardware analysisResponsible for inventory Competencies:Technical Knowledge - Ability to manage servers, including e-mail, printers, and backup servers and their associated operating systems and software.  Ability to manage anti-virus and intrusion detection solutions. Ability to manage and trouble shoot all network hardware and equipment, including routers, switches, hubs, UPS’s.  Ability to install, configure, maintain, and troubleshooting end user workstation hardware, software, and peripheral devices.Datasafe Teller Navigator and DSUI knowledgePlanning/Organizing - Uses time efficiently.Problem solving - Problems encountered are somewhat complex and require analysis of data, weighing the outcomes of a decision.Good judgment and decision making