Overview:The Shipping & Receiving Supervisor leads daily shipping, receiving, and inventory activities to ensure the safe, accurate, and timely movement of product. This role supervises forklift drivers and shipping/receiving clerks and is accountable for service, inventory accuracy, labor performance, and employee development.Here's what you'll do:Shipping & Receiving OperationsLead daily shipping and receiving activities, ensuring pickups and shipments are accurate and completed on time.Coordinate inbound freight and delivery appointments with third-party carriers and internal teams.Plan and prioritize daily workload for forklift drivers and shipping/receiving clerks.Monitor operations and adjust labor and resources based on volume and business needs.Ensure accurate transactions within WMS, TMS, and related enterprise systems.Resolve shipping, receiving, transportation, and service issues quickly and effectively.Inventory Management & AccuracyMaintain inventory accuracy and adherence to FIFO and WMS processes.Monitor inventory positions, shortages, exceptions, and discrepancies.Investigate inventory errors, determine root causes, and implement corrective actions.Coordinate inventory movement and storage across internal and external facilities.Ensure inventory transactions are completed accurately and timely.People & Labor ManagementLead, coach, and develop forklift drivers and shipping/receiving clerks.Set clear expectations for safety, accuracy, productivity, attendance, and service.Plan and manage labor based on workload and operational requirements.Monitor employee performance and provide consistent coaching and feedback.Train employees on systems, equipment, standard work, safety, and job responsibilities.Promote a culture of safety, accountability, teamwork, and continuous improvement.Systems, Reporting & Continuous ImprovementUtilize WMS, TMS, ERP, and related systems to manage daily operations.Monitor operational KPIs, including service, inventory accuracy, and labor productivity.Complete required inventory, labor, and operational reporting.Develop and maintain standard work procedures.Identify trends, troubleshoot issues, and implement process improvements.
