Description We are looking for an experienced Dispatcher to join our team in Hudson, New Hampshire. In this role, you will be coordinating with technicians, handling customer service tasks, and performing light administrative duties. This role is located in a business casual environment and offers a contract to hire employment opportunity.Responsibilities: Efficiently coordinate with technicians to ensure smooth operations Prioritize and dispatch customer service requests Answer inbound calls and inquiries promptly and professionally Perform data entry tasks and maintain accurate customer records Handle email correspondence with professionalism and accuracy Undertake administrative tasks and special projects as directed Create and manage labels and log information in the system Process invoices for accounts payable in a timely manner Ensure punctuality and excellent attendance. Requirements Proven experience in dispatching or relevant role Strong customer service skills Ability to enter invoices accurately and promptly Proficiency in data entry and order entry Excellent email correspondence skills Experience in answering inquiries with accuracy and professionalism Comfortable with answering inbound calls and managing multiple lines Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Flexibility to work in shifts if necessary. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
