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Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.Job Summary:Responsible for generating monthly sales through outbound cold callingof leads, received via the Comcast Business website, which plays a keyrole in the growth and expansion of Comcast Business Services and itsproduct offerings. Facilitates the sale of Comcast Internet, Voice, andTV services to small and mid-size business to new and existingcustomers. Works with moderate supervision/guidance. Is accountable forindividual results and impact on team.Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team-make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunitiesCore Responsibilities:- Consults with clients on suite of Business Services including:Internet, TV, and Voice.- Educates prospects about Company products and services as solutionsfor their business networking needs.- Meet and exceed all assigned sales quotas and achieve targetedcustomer experience scorecard metrics.- Updates and maintains prospect database on a daily basis.- Responds to all customer inquiries received via the Comcast Businessweb site in a timely and professional manner.- Makes appropriate recommendations to customers regarding businesssolutions, proposes offers for service, and processes ordersaccordingly.- Works with all field operation personnel to ensure customersatisfaction.- Other duties and responsibilities as assigned.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary.Job Specification:- High School or equivalent--- Generally requires 1-3 years related experienceComcast is an EOE/Veterans/Disabled/LGBT employer
