Summary The Clinical Nurse Manager assumes full accountability 24/7 for the overall planning, organization, coordination and evaluation of his/her assigned area(s). Responsibilities include but are not limited to financial management, human resource management, quality improvement, staff development and communication. The Clinical Nurse Manager is crucial to the delivery of quality, cost-effective patient care, and therefore, the success of the hospital organization. Essential Duties and Responsibilities
Supports and promotes the mission and values of Covenant Health Ministry
Uses established nursing standards/policies when designing patient care following the New Hampshire Board of Nursing and ANA guidelines.
Establishes and measures general and unit specific competencies and provides opportunity for staff members to achieve their required competencies
Use of an electronic medical record
Establishes environment to promote ongoing clinical research, inquiry, and expansion of the clinical nursing knowledge base. Uses evidence for best practice
Facilitates active involvement in recruitment activities, interviews, and candidate selection. Involves staff with the interview process
Promotes unit-based decision-making.
Facilitates continuous assessment/improvement of services provided through department auditing and as an active member of the Nurse Practice Council, Wound Committee, Fall Prevention Committee, and other Quality Improvement organizational activities.
Identifies personnel issues, consults with human resource department and/or appropriate manager/director.
Resolves issues appropriately and completes necessary documentation.
Is creative with communication to disseminate information in a timely fashion and encourage early and direct input into the decision-making process with all stakeholders
Facilitates the Unit Advisory Committee activities to address issues relevant to staff members within the unit/department.
Supervises and evaluates work performance of Clinical Resource Nurse in terms of patient care and staff development. Ensures timely and effective evaluation of all unit personnel.
Actively participates in Leadership rounding with patients and staff.
Actively participates in Environment of Care Rounds
Completes stay interviews
Acts as a resource for nursing care areas when acuity and census outweigh resource availability.
Monitor and ensure staff compliance with mandatory education requirements
Identifies and implements unit goals.
Participates in the interdisciplinary patient care services meetings to discuss and suggest strategies for improvement in the patient care environment.
Disseminates outcomes of nurse driven process improvement initiatives and reports out to quality council
Provides a just culture environment.
Responds to all safety and or risk events in a timely manner
Meets requirements of outside regulating agencies, including DNV, CMS, and other agencies as appropriate to the clinical area.
Monitors and disseminates patient and staff satisfaction scores to unit.
Facilities staff education on regulatory compliance.
Develops an environment in which quality care can be delivered.
Assures staff is competent in providing culturally diverse care.
Attends council meetings relevant to the department
Attends leadership training sessions offered by the Employee Experience Department.
Monitors unit productivity.
Educates staff members on topics such as staffing ratios, impact of lost revenue, i.e., lost charges, changes in reimbursement, appropriate use of resources, and staff member ratio to patient days related to hours of patient care delivered.
Evaluates staffing patterns to meet patient care needs
Operates within the budgeted FTE's and position control.
Identifies reasons for variances and develops action plans.
Ensures effective use of resources, i.e., staffing, supplies, support services.
Adjusts staffing and resource use to match volume demand.
Investigates alternative resources without compromising the quality of patient care.
Formulates operating and capital budgets.
Collaboratively develops and implements unit schedule as appropriate.
Promotes certification and membership in professional organization
Maintains active nursing licensure and certifications, required for the department
Other duties as consistent with this role.
Job Requirements
Job Knowledge and Skills
Registered Nurses working in specialty areas must meet requirements for those specialties as determined by that specific discipline.
Certification in specialty preferred
Crisis Prevention Institute (CPI) training preferred or obtained prior to completion of orientation
Education and Experience
Current New Hampshire RN license required
Minimum of 3-5 Years clinical nursing experience required.
BSN degree / MSN degree preferred.
Basic Cardiac Life Support (BLS) required
Advanced Cardiac Life Support (ACLS) preferred or obtained within 3 months of hire
Membership in a professional organization preferred
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Working Conditions/Physical Demands
Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 35 pounds, and occasionally up to 50 pounds. Some stress related to high level of responsibility for quality care.
Americans with Disabilities Statement
Must be able to perform all essential functions of this position with reasonable accommodation if disabled.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.
Standard of Business Conduct
Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Core Values
Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.
