JOB SUMMARY
High visibility, public contact position requiring multifaceted office skills to provide the general secretarial, reception and processing of inpatient and outpatient referrals, billing and records for the physical, occupational, speech and massage therapy services.
Responsible to Rehabilitative Services Director.
Responsible for maximizing utilization of the automated information systems in our Outpatient Rehab Facilities.
Daily support for office and clinical staff.
Provides end-user training; system file maintenance; data validation; log monitoring; benchmarking; and continuous process improvement.
Preserve patient confidentiality and support the Patient Bill of Rights. Organize the flow of information.
Takes responsibility for determining learning needs and seeks out opportunities for such.
Maintains educational training log.
Acts as a resource/may provide in-service education in qualified areas of expertise.
Attends vendor sponsored seminars and classes as appropriate.
Demonstrates the ability to organize and prioritize work during heavy workload situations to expedite patient care.
Maintains current knowledge and adheres to all organization policies and procedures, practice/site protocols and safety and infection control policy and procedures.
Demonstrates a commitment to maintain competency in those activities which contribute to ongoing professional development and those required by the department and hospital policy.
REQUIREMENTS
Bachelors Degree preferred, AS acceptable with strong IS background.
Strong knowledge of MS-Windows, Microsoft Office applications, and application builds.
Experience with database structures and implementation methodologies.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
