Who You'll Work WithArista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.What You'll DoYou will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customersReview customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deploymentAssist customers in deploying and maintaining Arista’s Network Packet Broker solutionsMigrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructureAssist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or AnsibleAssist with implementation and change controlsYou will assist with proof of concepts (POC) and in-depth testing to validate design scenarioProvide bug scrubs and code recommendationsProvide interface to TAC and internal development teams and the customerYou will provide customer advice regarding architectural questions, product prerequisites, product features, etc.Translate complex business requirements into Leaf-Spine Network solutionsAssist Pre-Sales Engineer and Account Executives with designing Network solutionsEstablish and maintaining strong relationships with key partners Attend key partner events, training sessions, and provide ongoing training with the customer teams globallyContinue training to maintain expertiseAbility to understand the client’s business objectives and technical needsAbility to meet Service Level Agreements (SLAs) for sales and clientsRegularly exercises discretion and independent judgmentMaintain professional relationships with teammates, partners, and clientsSome travel may be required within assigned territory
