The OpportunityThe Measurement Team at Cint specializes in digital media measurement and advertising effectiveness. Media measurement enables advertisers to achieve real-time results for their media campaigns based on the proprietary Lucid Measurement by Cint software solution.Members of the Measurement Project Success Team are responsible for managing and executing digital advertising effectiveness research projects, while serving as a consultative resource for customers to enhance their overall experience. This role works directly with English- and Spanish-speaking clients across multiple markets and requires professional fluency in both languages for written and verbal business communication.As Cint continues expanding its Measurement business across Spanish-speaking markets, this role represents an exciting opportunity to help support and scale a growing area of the business. The ideal candidate is energized by the opportunity to work with new clients, help strengthen processes in an evolving space, and play a meaningful role in expanding Cint’s presence within emerging bilingual and international client partnerships.The position plays a critical role within the organization and is accountable for successful project execution, client communication, and timely delivery of insights and recommendations across bilingual client engagements. Candidates should be prepared to complete portions of the interview process in both English and Spanish.  ResponsibilitiesSupport English- and Spanish-speaking clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations, and best practices for Cint’s suite of Measurement productsLead professional written and verbal communication with clients in both English and Spanish, including email correspondence, reporting discussions, trainings, troubleshooting, and live client meetingsTranslate complex technical and methodological concepts into clear, client-friendly communication for bilingual stakeholdersDevelop and maintain an up-to-date understanding of product changes and methodology improvementsTrain and engage customers in the advertising and media industries on Cint’s proprietary cross-platform campaign measurement softwareSuccessfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from management Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internally Compile and analyst data from various sources, including Cint proprietary software, Excel, Qualtrics, SalesforceAchieve client’s measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely mannerUnderstand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectationsDevelop a full understanding of Cint’s measurement products and internal software to expertly execute sampling strategies for concurrent research projects
