At Eataly, this position is referred to as a "Front End Sales Associate”. The Front End Sales Associate handles payments and ensures accurate accounting of all transactions, collections and disbursements for online orders. Reports to the Front End Manager.Selects and scans items, using a handheld mobile device, for orders placedProvides clients with information and help on productsResponds to questions regarding items, such as fashion productsConfirms orders and enquires into additional requirementsLocks customers’ orders and provides them with delivery timelinesHandpicks items on customers’ lists in the correct orderEnsures orders are complete and properly placed into cartsRuns items through the checkout counter and pays for them through cash or credit/debit cardsPacks orders for customersCollects cash, checks or charge payments from guests and provides change and charge vouchers if neededVerifies accuracy of cash bank by counting cash, checks and charge payments at end of shiftObtains and reviews information regarding price changesVerifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift leadReturns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team membersPossible rotations to other stations such as our Bakery or Fresh Pasta countersPerforms other duties as required or assigned
