NBCUniversal’s Platform Monetization group is responsible for the planning and execution of advertising campaigns across NBCUniversal’s full technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business. The Programmatic Ad Operations team within the Platform Monetization group is tasked with executing all programmatic guaranteed, biddable and indirect marketplace deals domestically and globally. We are currently seeking a Programmatic Manager to support our national sales team.  The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.  Responsibilities Reporting to the Senior Manager, Programmatic Sales Operations, the person in this role will be responsible for: Day-to-day team management including on-boarding and development of direct reports  Communicate technical issues, particular issues with deal escalations, in a manner that is easy for a non-technical audience to understand Provide training (troubleshooting programmatic deal delivery issues, creative spec, nuances across ad servers, DSPs, tag vendors, etc) to Sales and Sales Operations as needed Develop strategic relationships with our business partners and vendors Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability) Contribute to Leadership meetings and strategic planning for Sales Operations organization Update process documentation as needed for day-to-day and AI initiatives  
