SAP Customer Success iXp Intern – SAP Innovation Experience Customer Engagement Support AI Lab

SAP Customer Success iXp Intern – SAP Innovation Experience Customer Engagement Support AI Lab

05 Nov 2026
New Hampshire, Newyork 00000 Newyork USA

SAP Customer Success iXp Intern – SAP Innovation Experience Customer Engagement Support AI Lab

 What you'll bringYou're a student or recent graduate curious about technology and customer experience. You enjoy learning in live settings — workshops, customer conversations, and cross-functional teams.Familiarity with Agentic AI and a readiness to apply AI tools in day-to-day tasks and workflowsCuriosity about AI journey mapping and AI data analytics, and how they shape customer storytellingAn interest in event planning and coordinating multi-stakeholder engagementsA collaborative approach that keeps the customer's needs front of mindProficiency with Microsoft productivity tools, including PowerPoint, Word, and ExcelA proactive, organised approach to managing multiple workstreamsWe also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems — whatever stage of your career you're at.In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools (including agentic AI) to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from Day 1.What you'll buildYou'll support live executive experiences at the SAP Experience Center in New York, contributing to real engagements from day one. From customer tours to AI workshops, you'll build skills in storytelling, Design Thinking, and stakeholder collaboration.Prepare and conduct executive-level customer tours through the Experience Center, presenting SAP products and the SAP innovation visionParticipate in preparation calls with account teams, engagement leads, and storytellers to shape each interactionCo-facilitate SAP Business AI and Agentic AI workshops, and run breakout sessions after completing onboardingLearn and deliver SAP innovation showcase content to customer audiences over timeCreate and adapt engagement content — presentations, demos, visuals, and post-visit summariesDevelop storytelling assets tailored to each customer's AI journey and business prioritiesCollaborate with designers, subject matter experts, and account teams on content and engagement deliverySupport continuous improvement initiatives and select projects across North American SAP Experience CentersWhere you belongThe Innovation Experience Services team delivers tailored engagements at SAP's Experience Center in New York, connecting account teams, subject matter experts, and leaders around each customer's business. You'll gain exposure to C-level conversations and SAP's innovation narrative in a high-visibility environment. When you join SAP, you'll be a part of SAP Next Gen — a global community of students and early professionals with access to mentors, development programmes, and peers. This internship is based on-site at 10 Hudson Yards. QualificationsAnticipated Start Date: December 2026/January 2027  Duration: 12 MonthsSchedule: 40 HR/week Hybrid (Mandatory): New York City, NY (3-4x/Week) Education: Bachelors or Master's degree in a related field. Recent Graduates/Graduating Seniors/2nd Year Masters highly desirable.Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.  Equal Employment Opportunity (EEO) StatementOur company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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