Sell-Side Customer Success Manager

Sell-Side Customer Success Manager

11 May 2026
New Hampshire, Newyork 00000 Newyork USA

Sell-Side Customer Success Manager

 What you'll doManage existing customer relationships by guiding successful execution of data services and advertising campaigns.Be the day‑to‑day lead for client projects, ensuring seamless coordination and delivery across our teams.Educate clients and prospects on data assets, audience strategies, and industry best practices; provide ongoing consultation to uncover challenges and recommend solutions.Communicate with clients, including weekly status calls and occasional travelDevelop solutions aligned with clients' advertising goals and identify opportunities to expand partnerships.Oversee sales revenue targets in partnership with the Account Executive.Collaborate on account planning to identify new data‑driven sales opportunities.Complete standard contracts, renewals, and service agreements.Provide regular updates on projects to Sales Leadership.Partner with the Service Delivery team to scope project requirements and delivery methods.Work with Pricing to determine project costs and obtain quotes.Collaborate with our teams—including Operations, Legal, Compliance, and Finance—to ensure smooth execution.Stay informed on industry trends by engaging with newsletters, trade publications, and other sources.Build relationships across all clients, prospects, and internal departments.You will report to Experian's Senior Sales DirectorLocation preference for this role: New York

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