Responsible for processing digital files, resulting in the manufacture of digitally created proofs, or various outputs, digital or print related, that satisfy the specifications of the customer. This position may review proofs, instructions or customer requirements and perform image manipulation, page layouts or inserts, simple color corrections, or create digital images using Photoshop, Illustrator, and other desktop publishing software. This position may also develop and maintain relationships with key clients, providing excellent customer service and giving clear communication of client expectations.Monday - Friday 9:30am - 6:30pm
Responsibilities:Operates and integrates digital equipment at an advanced level using a wide range of application software on multiple platforms to produce end product for client.Analyzes and solves problems related to customer supplied files or images.Performs work for high-profile clients, which is substantially varied and complex. Works on diverse scope, which requires in-depth analysis.Serves as a direct liaison between the client, sales and division, ensuring timely and accurate production of the client's product. Can serve as the primary customer contact for on-boarding and technical support.May develop workflows and systems to support business operations, including database set-up, file conversions, file management and automated scripts.May supervise or lead the implementation of various projects, including planning and scheduling while interacting with the customer and manufacturing team.Demonstrates a working knowledge of all application software relevant to the processes used.Develops manufacturing plans, designs and implements workflows, tracks and reports on quality metrics, strategize with the customer and delivers services which will attract and retain customers.Works under minimal supervision, regularly exercising discretion and independent judgment involving complex tasks.Performs other related duties and participates in special projects as assigned.
