The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager.  Provides prompt, efficient and friendly guest serviceEducates guests about Italian wine and assists with wine tastingsReceives and stocks wine and wine store merchandiseAssists with wine store inventory, invoice review and requisitionsRotates, faces and replenishes merchandise and ensures highest quality standards are metAnswers the telephone promptly and provides friendly, helpful service to customers who callAssists with scheduling and administrative dutiesPerforms other duties as required or assigned
