Customer Service Reps needed for the following:
Pay rate: $17/hr (Paid on a weekly basis)
Schedule Monday-Friday OT as needed
Answers all incoming fare media phone calls from customers.
Processes all faxes and emails inquires.
Performs all assigned tasks as quickly and accurately as possible.
Follows all established policies, procedures and written/verbal instructions.
Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
Answers all inquiries related to fare media.
Initiates outbound call as needed.
Minimum Job Requirements:
High school degree, or equivalent, plus two years experience in a Customer Service/Call Center. Some college coursework preferred. Must be a good team player. Must possess a positive attitude. Must excel in a fast paced environment. Able to work and respond in a high volume situation. Willing to work extended hours. Ability to type 40 plus word per minute (WPM). Proficient in Microsoft Office.
Employnet follows an equal opportunity employment policy in all aspects of employment and employs personnel without regard to race, creed, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, veteran status, marital status, or any other consideration made unlawful by federal, state or local law, ordinance or regulation. Employment complies with the Americans with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability, unless hardship, direct threat to health or safety, or other job-related consideration exists.
Email National@employnet.com if you are interested or stop by our Job Fair on Wednesday 10/15 from 5p-8p and Thursday 10/16 from 9a-2p at The Doubletree Concord (172 N. Main St. Concord 03301) Webster Conference Room
