STERLING CORPORATION is a leading provider of specialty transportation and logistics services for national and international corporations. STERLING’S success over the last 60 years is directly related to its commitment to providing the highest quality service to our customers.
We are looking for a motivated, enthusiastic, and quick-learning individual to join our Sales Support team in our Chelmsford, MA office. The SALES SUPPORT SPECIALIST position requires an individual with excellent verbal and written (English) communication skills, who can multi-task in multiple job functions, and who has superior attention to detail and excellent follow-up skills.
This is a full-time position, with a focus on team-based customer service and sales support. The successful candidate will have strong computer literacy and strong data-entry skills, be an outgoing self-starter, feel comfortable within a fast-paced, demanding environment, and work well as part of a team. The position requires superior analytical and problem-solving skills coupled with the ability to provide effective, accurate, and timely communication in support of our customers’ logistics needs.
Responsibilities include:
Data entry/Order registration
Shipment tracking/tracing
Providing accurate price quotations
Daily customer interaction
Problem resolution
Daily communication with local dispatch offices
Generating customer invoicing
Fulfilling inventory requests
Qualified candidates should have a college degree or an equivalent combination of education and experience. Prior experience in a transportation or warehousing environment is highly desirable. Good math aptitude and the ability to prioritize, multi-task, and meet deadlines are additional requirements.
STERLING provides a positive work environment with competitive salaries and benefits including medical/dental/vision/Rx, Vacation/Sick time accrual, Holidays, and 401(k).
STERLING is an Equal Opportunity Employer.
Applicants should forward a resume and include their salary requirements for consideration.
