168 Charlestown Road Claremont, NH 03743
Automotive Valet and Concierge
Are you passionate about delivering exceptional customer service? Join our team as an Automotive Valet and Concierge and become the welcoming face that enhances our customers' experience. In this role, you’ll play a vital part in ensuring that every customer feels valued, cared for, and has a smooth, enjoyable visit to our dealership. From greeting customers with a friendly smile to coordinating their service needs, you’ll be the go-to person for creating memorable, positive experiences.
Key Responsibilities:
Customer Greeting & Check-In: Welcome each customer with a warm smile and a friendly attitude. Take the time to listen to their needs and ensure their service experience is seamless by communicating with the appropriate departments on their behalf.
Vehicle Handling: Safely and carefully park customers' vehicles, treating each one with the utmost care. Your attention to detail ensures that their cars are in good hands and ready for service.
Customer Lounge Assistance: Escort customers to our comfortable lounge, ensuring they feel relaxed and at ease. Help them settle in by directing them to amenities like refreshments and restrooms, making their wait as pleasant as possible.
Communication Liaison: Keep customers informed throughout their visit. Act as the bridge between the customer and the service team, answering questions and providing timely updates to ensure a smooth process.
Cashier Responsibilities: When it’s time to check out, assist customers with their payments in an efficient and friendly manner. Provide receipts and invoices and ensure all transactions are completed accurately.
Customer Experience: Go above and beyond to make every customer feel special. Whether it’s offering a helpful tip or providing a thoughtful gesture, you’ll contribute to creating a truly outstanding experience.
Safety & Cleanliness: Ensure that the service area and customer lounge are clean, organized, and welcoming at all times. Adhere to safety protocols, handling all vehicles with care and ensuring a safe environment for everyone.
Additional Duties: Be flexible and ready to take on other tasks as needed, working closely with the service and dealership teams to support our shared goals of excellent customer service.
Full-Time Benefits:
Competitive pay based on experience
Medical, dental and vision insurance
401(k) plan
Paid vacation and holidays
Employee discounts
5-day work week
Family-owned
A positive and professional team environment
Join Us!If you’re someone who enjoys interacting with people, has a strong attention to detail, and is passionate about delivering great service, we’d love to hear from you. We’re committed to creating a positive and supportive environment for both our team and our customers, and we’re looking for someone who shares that commitment. Come be part of a team that makes a real difference every day!
