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Job Description
SUMMARY OF RESPONSIBILITIES
At Tropical Smoothie CafeÌ, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our CafeÌ Managers are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are an experienced Crew Leader who has demonstrated that you are ready to take the next step in your career, you would be a great Tropical Smoothie CafeÌ Manager.
ESSENTIAL FUNCTIONS
Interacts with crew members, customers, and vendors using Tropitude (Tropitude is our mojo and what makes Tropical Smoothie CafeÌ fun and different. It means having energy and creating a positive atmosphere).
Delivers Unparalleled Hospitality to each customer that visits our cafeÌ.
Knowledgeable and proficient in each position within the cafeÌ.
Successfully completed the CafeÌ Basics, Certified Trainer and Crew Leader Training Programs.
Recruits, interviews, hires and trains new Crew Members to ensure the cafeÌ is staffed at the
appropriate level.
Manages and delegates daily functions of the cafeÌ, including prepping product, making food
and smoothies, serving customers and completing daily and weekly cleaning duties.
Manages the ordering, inventory and reconciling invoices for all products.
Hits sales goals, manages labor and controls inventory using the MyInventory program.
Ensures sanitation practices are being used in handling and preparing food in the kitchen.
Ensures all safety and security policies are being followed as set by the brand.
Trains and coaches Crew Members/Crew Leaders during each shift to ensure brand
standards are upheld.
Performs any additional tasks necessary to run the cafeÌ.
REQUIRED EXPERIENCE
Two or more years of restaurant experience, including progressive supervisory experience.
Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
Continuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or
taking out trash.
Constant face-to-face interactions with crew members and customers.
Safely navigate in a fast-paced cafeÌ environment.
Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
Most shifts are eight hours, but this may vary.
CafeÌ Managers can expect to have some early mornings, late evenings, weekend and/or
holiday hours and will have additional opening/closing responsibilities.
Lead Crew Members and Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions.
Comply with the Tropical Smoothie CafeÌ uniform and personal hygiene polices for each shift.
Fun, fast-paced, upbeat environment with no fryers!
Job Type: Full-time
