Position Name:
Service Advisor or Service Manager for New Car Automotive Dealership
Position Description:
Luxury New Car Dealer in the Lakes region is looking for an experienced Service Advisor or Manager to join our team. This is a customer service position in a fast-paced, team environment. This person is responsible for communicating with customers regarding their vehicle repair and maintenance needs and to ensure all repairs and maintenance are completed correctly and efficiently.
Compensation:
$60,000 -$90,000 annually
Job Responsibilities:
Provide an EXCELLENT customer service experience
Prepare and process repair orders
Advise customers on the care of their vehicles
Consult with technicians regarding required repairs
Handle telephone and web inquiries regarding service work and appointments
Review repair orders to ensure that the work has been completed and additional work required is noted
Explain completed work and charges to customers
Maintain high customer satisfaction standards
Maintain a professional appearance
Job Requirements:
Previous experience as a Service Advisor or Manager is required
Customer service skills – the desire to go above and beyond for your customers
Excellent communication skills – candidate needs to be a clear and confident communicator
Team oriented – our environment encourages teamwork, when each of us succeed, we all succeed
Reliable – the team around you can depend on you to be on time and to perform your job well
Positive personality – we like to have fun and we like people who want to have fun with us. The glass is always half-full!
Desire to grow within our organization
Self-starter
Detail-oriented
Proficient with using computer systems, with experience using CDK a plus
Strong work ethic
What We Will Provide for You:
Competitive pay
Paid factory training and in-house training program
3 weeks paid time off on day one
Employee matching 401K program
Medical, vision and dental benefits
Higher education tuition assistance
Employee purchase discounts
Focus on employee wellness, including an in-house gym
About Us:
We are different from the typical car dealership. Or at least that's what our employees and customers think. We are in business because we know how to make buying and servicing a vehicle fun and easy. It starts with being transparent from the moment customers visit our website through when they take delivery of their new car. The living proof is in our reputation. We've been consistently rated Best Auto Dealer by Best of Surveys.
