About Carrigan Auto Group
We’re Carrigan Auto Group—a family-run business that's been turning wrenches and earning trust since 1980. Our four locations across NH and ME (Manchester, Kittery, and Portsmouth) handle just about everything—imports, domestics, fleets, and luxury vehicles. What sets us apart? We believe getting your car fixed shouldn’t be a hassle. We keep things simple, honest, and personal—just like family.
Our Employee Average Tenure is 7 Years – Here’s Why:
Unmatched, family-oriented focuses culture – we don’t live to work and your work-life balance matters.
Training and ASE tests are 100% paid for.
You have a voice, and your thoughts are deeply considered to make sure Carrigan Auto Group is the repair shop of choice.
State-of-the-art tools, including factory scan tools.
Clean, organized facility, that is maintained consistently.
Your Total Rewards Package:
Progressive, growth-based compensation plan
Competitive PTO package
Paid training and tuition reimbursement
401K with employer match
Vision & dental insurance
Employer paid health insurance
Employer paid short term disability
Long term disability
Life insurance
Climate controlled facility
Monday-Friday work schedule
Our future Service Advisor will manage the workflow of jobs, sell repairs to clients, and make sure that our customers have the best possible experience.
Responsibilities:
Customer Service
Deliver exceptional service; resolve issues with empathy and professionalism.
Ensure team keeps all commitments to customers.
Team Leadership
Support, coach, and lead techs to meet goals.
Enforce policies; escalate issues to GM/owner as needed.
Workflow Management
Keep shop running efficiently using company systems.
Maintain quality and productivity.
Cost Control
Secure best pricing on parts.
Daily Meetings
Lead/attend 3 quick daily check-ins: morning, noon, and afternoon.
General Support
Jump in where needed.
Handle daily deposits and support shop goals.
Qualifications:
Experience: 2 years as a service advisor, with proven record of exceeding goals and metrics.
Organization: Able to stay focused and meet deadlines in a busy, fast-paced environment.
Computer Skills: Proficient with Office 365 products – including Excel.
Communication: Fluent in English—written and verbal.
Math: Able to count and perform basic calculations using a calculator.
Carrigan Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or dis ability status.
