Position : Microsoft 365 AdministratorRequisition ID: : 24-944WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.We are seeking an Office 365 Administrator to oversee our Microsoft Office 365 infrastructure, deliver user support, and manage other Azure cloud service offerings like Teams and Sharepoint.The ideal candidate should have experience in administering Microsoft 365 services, including email, SharePoint, Teams, user management, license management, and Exchange administration. Additionally, they should be capable of providing support for security and threat management, creating governance and compliance rules, as well as assisting with tenant migrations.Essential Functions and Responsibilities
Be the Subject Matter Expert for Email Services (Exchange Online) and Office Applications (Microsoft 365), Teams, and OneDrive.
Coordinates with the Infrastructure team to validate and Office 365 backup solution.
Knowledge of M365 Security and Compliance-related technologies, including retention policies.
Maintain security and reliability of Exchange Online and Microsoft 365 systems and services
Experience running searches and Legal holds
Responsible for deploying, migrating, maintaining, and administrating the Microsoft 365 environment.
Support SharePoint & Teams
Support our Microsoft 365 security and compliance management, specifically anti-phishing/anti-malware/anti-spam policies/config/troubleshooting/email tracing
Responsible for securing all aspects of the M365 environment.
Experience with Azure AD Connect and syncing objects from on-prem AD to Azure AD.
Knowledge of Azure AD Authentication, Identity and Access Management (IAM), and Conditional Access Policies.
Deep understanding of Active Directory, Group policies and DNS.
Provide end-user support for tickets/issues related to any M365 products/apps/services.
Microsoft 365 Licensing administration
Support the development of future strategies for Microsoft 365 products and services
Provide escalation or 2nd level support for Service Desk issues that are escalated for troubleshooting.
Develop and maintain automation scripts (i.e. PowerShell & PowerApps).
Provide clear and concise documentation of the M365 environment.
Perform systems troubleshooting to isolate and diagnose problems.
Experience with Windows Servers.
Test, evaluate, configure, and install products.
Provide after-hours support
Act as the coach and mentor to team members and technical staff on their assigned project tasks
Skills and Qualifications - Specific
Experience with Azure service and Microsoft Server enterprise implementations
Exposure to Microsoft Dynamics 365 and Microsoft Power Apps
Exposure to multiple, diverse technologies and processing environments
Knowledge of all components of a technical architecture
Knowledge & Experience
5+ years of experience spanning at least two IT disciplines, including technical administration, Windows Server Operating systems, Exchange on-prem, and Exchange online.
Good working knowledge of Microsoft Windows PowerShell and Exchange PowerShell
Microsoft certifications preferred.
The ability to engineer, redesign and administrate a diverse set of applications running on Windows servers.
Formal Education & Certification
Minimum requirements include a Bachelor’s degree in an IT-related field and/or 5+ years of equivalent work experience
Personal Attributes
Disciplined self-starter who can successfully bring projects and tasks to closure with a minimum of direction, guidance, and oversight
Team player with the ability to effectively interact with clients and peers in a positive, collaborative, and constructive manner
Excellent organizational and time management skills to handle multiple tasks simultaneously.
Ability to independently prioritize workload and multi-task
Ability to work well under pressure and in a fast-paced environment
Excellent documentation and communication skills
At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
