Supervise the nightly operations of the hotel, ensuring all departments function effectivelyAssist to Manage guest relations and handle any complaints or issues that arise during the night shiftConduct night audits, ensuring financial transactions and reports are accurateEnsure the safety and security of all hotel guests and staff by conducting regular property checksSupport the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queriesSupport the Night Manager to lead and motivate the night team, including front office and security staffCoordinate with other departments to ensure guests’ needs are metManage emergency situations, including medical issues, fire alarms, or security concernsEnsure compliance with hotel policies, procedures, and regulations
