Delivers excellent customer service in a client-facing environment.Collects, receives, handles, and disposes of samples.Performs testing of pharmaceutical utilities, including air, gas, and water.Records sampling and testing activities accurately and reports quality anomalies.Calibrates instruments or verifies calibration before use.Uses sterile gowning and aseptic techniques in cleanroom environments.Maintains laboratory supplies and performs routine laboratory housekeeping.Investigates quality deviations and implements measures to prevent recurrence.Communicates findings and recommendations during group meetings.Participates in or leads cross-functional teams to support client needs.Reviews and revises controlled documents, including batch records, logbooks, and SOPs, in accordance with cGMP requirements.Assists with method validation, as needed.Complies with applicable regulatory and cGMP requirements.Leadership ResponsibilitiesLeads direct reports, group leaders, and their teams in laboratory or manufacturing environments.Trains employees and coordinates required training activities.Documents training and supports onboarding for GMP-related responsibilities.Communicates administrative and organizational updates.Promotes the company’s vision, values, and expectations.Plans workloads and allocates resources to maximize productivity.Monitors team performance against quality and productivity metrics.Develops and implements team-building and employee engagement initiatives.
