Product Team Overview We are looking for full-time Masters or MBA graduates with 3-6 years of work experience to join our Product Management team at ServiceNow. As a Product Manager, you will work on complex high-tech problems by undertaking research, designing, and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. Product Management is a team sport at ServiceNow. We have a unique organization structure in which multiple Product Management roles work together to contribute to a product’s success.  ONLY apply to the role that is most relevant between the Inbound and Outbound. We may still consider you for either - but please only apply to the role that BEST fits what you're seeking. Inbound Product Managers plan for and develop new products and future releases of a product. They gather feedback to determine the problems we're trying to solve, then generate a product roadmap. They work with various teams such as release management, design, and engineering development.  A few key responsibilities of Inbound PMs include:  Set product vision & strategy  Define the roadmap, requirements & product success metrics  Develop and test innovative product ideas  Work closely with customers to understand their needs and problems to be solved  Own detailed competitive analysis for their feature/product    Additional possible responsibilities include: Support senior program managers and/or product managers across the entire project lifecycle to deliver critical programs for Service Now initiatives.  Work and collaborate directly with Product Managers, Product Design, & Development Teams to build new features and improve adoption on existing features.  Build familiarity with scrum process and willingness to contribute to team deliverables.  Understand product strategy that sets us up for success as we look to grow to $15B+ in revenue. Research and collect product requirements from key buyer audiences and end-users to determine areas of opportunity for product enhancements. Oversee the product or project timeline, deadlines, milestones as it is being built by development/engineering and communicate with stakeholders to keep them updated.  Contribute to the complete product lifecycle, from researching market needs and competition, analyzing customer data, writing product requirements, and delivering product features to market. Understand the technical and business impacts of product decisions that inform tradeoff decisions to optimize against product delivery and customer value.  
