Join our dynamic and collaborative team to help with WD failure analysis in support of requests from our customers teams. As Engineer in Failure Analysis Team, you will be performing Electrical FA measurements and managing Failure Analysis activities spanning across multiple hard disk drives labs. You will collaborate with worldwide FA teams and team. You will review failure analysis reports from other labs. You will work with other labs members and subject matter experts to decide on best course of action for identifying underlying causes of failures and drive problems. You will be in charge of Electrical FA reports and FA summaries with key findings from the labs. These summaries are used to communicate key lab data and causes of failure to the customers, field application engineers, quality managers, manufacturing, or development teams. You will have multiple opportunities to help improve FA processes and tools based on learnings from FA work. You will be able to complete projects to help automate and optimize FA processes and improve turn-around time of FA.Over time, you will gain expertise allowing you to be one of few HDD FA experts in the world!Essential Duties & ResponsibilitiesThe Engineer in Failure Analysis will:Perform Electrical FA and manage overall FA activities, priorities and identifying causes of failures and related drive problems on customer drives.Collaborate closely with other FA lab analysts.Summarize Electrical FA and overall FA results based on Electrical tests and key labs findings and cause of failure.Proactively engage with subject matter experts in Customer Technical Support and Customer Quality Management, PCBA, Firmware, Reliability, Data Analytics, Factory FA and Quality teams on customer issues.Follow department/work group processes.Develop, improve, and document failure analysis procedures, processes, and requirements.Participate in selected Program/Product/Customer issue resolution meetings and act as an integral part of the issue resolution team.Effectively present information, ideas, and your perspective to peers, team members and managers.Create and meet schedules for high priority process improvements.Brainstorm, be open to inputs and recommend team improvements and team process improvements.Interact with Development teams to understand new technology, failure modes, develop associated failure analysis tools, processes, and documentation.Define and work on tool improvements related to Electrical FA.You will effectively communicate results and status with management and team members and participate in resolving product and customer issues by providing electrical analysis and meaningful insights.
