AHRC NYC is looking to hire a Case Manager (Employment and Community Service Coordinator) to work with our Staten Island Employment Business Services (EBS) Advance & Earn Program. The Advance & Earn program is an Internship program which prepares NYC Youth for a rewarding career supporting people with Intellectual and Developmental Disabilities. The Case Manager is expected to develop and maintain positive relationships with funding sources, fellow providers, schools, training sites, employers, participants and their families, and staff. This person is responsible to meet the requirements of all contracts to which he/she is assigned and to adhere to all compliance requirements.Location: Staten Island, 10301Salary: $38k-$42k per year with a comprehensive benefits package (see below)Schedule: Monday-Friday 8:30am-4:30pmEssential ResponsibilitiesBuild and maintain strong relationships with all job seekers assigned, ensuring excellent customer service and supporting long-term success in employment.Provide coverage within the program in the event of staff absences, ensuring continuity of service.Counsel participants in both group and individual settings to support their employment goals.Ensure program compliance with New York State regulations, Department of Labor regulations, Federal guidelines, and the Workforce Investment Act, including parent meetings as necessary.Participate as a member of the interdisciplinary team, attending case conferences and staff meetings.Provide high-quality service to job seekers before and after job placement, coordinating with Account Executives and other EBS staff as needed.Establish and nurture relationships with community partners, coordinating outreach events to recruit new enrollees into the program.Lead Job Clubs and other pre-employment groups, addressing employment-related issues and preparing job seekers for the workforce.Conduct initial assessments of potential new enrollees, guiding them through the enrollment process alongside family members and other service providers.Perform the Discovery process for individuals, as required by the supervisor.Engage in Person-Centered practices, including Discovery, Community Engagement activities, and Customized Employment.Perform additional duties as assigned.
