As a Claims Consultant, you’ll play a critical role in our Group Life Claims team, guiding customers through life insurance claims with care, expertise, and efficiency.Independently manage a portfolio of life insurance claims from start to finishAssess, analyse, and process claims paymentsEngage with medical and legal specialists, rehabilitation consultants, and treating doctors to ensure timely outcomesDeliver an exceptional customer experience, following TAL’s values and claims policiesParticipate in case conferences and peer case discussions, ensuring best practice claims management